Security Systems Service and Maintenance
A maintenance approach that understands your existing system.
Maintaining security systems involves more than simply replacing faulty components. Narstek assesses the existing infrastructure and plans servicing, maintenance and repairs to meet the business’s needs.
System inventory and initial assessment
The make and model, number of devices, software details and previous fault records are reviewed. A inspection plan is drawn up based on the symptoms, affected areas and access requirements.
Planned maintenance and functional checks
Power, connection, communication and functional checks are carried out as appropriate for the system type. Cleaning, testing and any necessary adjustments are performed in accordance with the manufacturer’s instructions and the agreed scope of work.
Fault diagnosis and repair
The cause of the fault and the components affected are assessed. Repairs are planned once the suitability, availability and scope of any required parts or software work have been clarified.
Records, follow-up and upgrade recommendations
Work carried out, findings and outstanding requirements are recorded. For recurring faults, the infrastructure, operating conditions and equipment lifespan are assessed together.
Each system has different inspection points
For CCTV, playback and disk status are key checks; for fire alarms, the panel, field devices and cause-and-effect scenarios; and for access control, permissions and door equipment. Carbon monoxide (CO) detection, public address systems and the business’s operating hours are also taken into account when planning maintenance.
Equipment used in this service
Apollo K67000M1 Repeater Panel
Aritech 1X-F2-SC 2-Zone Conventional Fire Panel
Bosch AVENAR 2000 Fire Alarm Control Panel
C-TEC CFP702-2 2-Zone Two-Wire AlarmSense Fire Alarm Control Panel
Detectomat ALPHA 4/8/12 Modular Conventional Fire Alarm Control Panel
Detnov CAD-150-1 Fire Alarm Control Panel
Eaton CF1000 Addressable Fire Alarm Control Panel
Finder FF Beta XT01 Fire Suppression Panel
About Security Systems Service and Maintenance
Do you service systems installed by another company?
The scope of service is determined after assessing the existing installation, make and model, access permissions and availability of spare parts.
How is the scope of periodic maintenance prepared?
The inspection items and visit schedule are agreed after assessing the equipment inventory, environmental conditions, usage intensity, manufacturer instructions and applicable requirements.
What information can help speed up a fault report?
A photo of the error message, the device make and model, the affected area and when the fault started are useful. You do not need to share passwords or users’ personal information.
Request a site survey and quote for your project
Tell us about your building, existing system and requirements; together, we can determine the right solution.